Frequently asked question

  1. Home
  2. FAQ

General Information

We offer a complete range of custom window coverings, including Zebra Blinds, Roller Shades, Blackout Shades, Sheer Shades, Faux Wood Blinds, Vertical Blinds, and specialty Window Treatments tailored for any room or style.

Yes — all our blinds and shades are proudly Canadian Made, Canadian Owned & Operated to ensure premium craftsmanship and reliable quality.

Absolutely. We offer free in-home consultations where our specialists take measurements, show samples, and help you choose the perfect window covering.

We proudly serve the GTA and surrounding regions, including Toronto, Vaughan, Mississauga, Markham, Richmond Hill, Brampton, and more.

After your consultation, you’ll receive a quote. Once approved, we begin production and schedule your installation.

Installation Process

Most installations take 30–60 minutes per window, depending on product type and quantity.

We simply ask that the window area is clear of furniture or decor to give our installers safe and easy access.

Very minimal. All products are pre-assembled and custom pre-cut, so installation is clean and efficient. Our team always tidies up before leaving.

Yes — we recommend someone be present to confirm placement, height, and operation.

Just call us. All products come with a 25-Year Warranty and we stand behind our work. Our team will resolve any concerns promptly.

Maintenance & Care

A light dusting every few weeks helps keep blinds looking new. Deep cleaning varies depending on material.

Use a microfiber cloth or a gentle vacuum brush. Avoid strong chemicals, as they can damage fabrics.

All mechanisms are designed for long-term durability. Light cleaning around the chain or wand area helps keep things running smoothly.

Not necessary. Our modern components are maintenance-free and should not require lubrication.

Contact us. Most issues can be resolved quickly and are covered under warranty.

Product warranty

We provide an industry-leading 10-Year Warranty on mechanisms, materials, and manufacturing defects.

We cover manufacturer defects. Accidental damage or misuse is not included, but repairs may still be available at an additional cost.

Professional installation is required for full warranty coverage

Yes — the warranty stays with the product, not the owner.

You can reach our support team at:
Phone:
Email:

Customization options

Yes — every window covering is custom-made to your exact measurements for a perfect fit.

We offer hundreds of fabrics, colours, textures, and opacities to match any décor.

Absolutely. Most products can be customized for light-filtering, room-darkening, or full blackout.

Yes — we provide motorized and smart-home–compatible options, including remote control and app-based automation.

During your free in-home estimate, we bring swatches, samples, hardware options, and colour palettes so you can compare them right in your space.